Contact

Contact LOTUX

LOTUX is a self-serve trade execution tool for MT5 and cTrader. Most setup questions are answered fastest by the docs and guides below — for everything else, email us. A real person reads every message.

Email (support, billing, general)contact@lotux.ioOne address for everything: product support, billing questions, account issues, partnership and press inquiries.Documentationlotux.io/docsSetup docs for the three mini-apps: TV Bridge, Copy Trade, External Signals.How-to guideslotux.io/learnStep-by-step guides: TradingView alerts, webhooks, Python/AI signals, copy trading.

For faster support, include

The email address of your LOTUX account.
Which mini-app the question is about (TV Bridge, Copy Trade, or External Signals).
Your platform (MT5 or cTrader) and, for signal issues, the approximate time the signal was sent.
Never include your broker password or your full webhook secret in an email — we will never ask for them.

We answer in English or Vietnamese, normally within 1–2 business days.

LOTUX is not a broker, not a fund manager, and not an investment advisor. We cannot answer questions about trading strategy or give investment advice.

Email: contact@lotux.io

For faster support, include

The email address of your LOTUX account.

Which mini-app the question is about (TV Bridge, Copy Trade, or External Signals).

Your platform (MT5 or cTrader) and, for signal issues, the approximate time the signal was sent.

Never include your broker password or your full webhook secret in an email — we will never ask for them.

We answer in English or Vietnamese, normally within 1–2 business days.

LOTUX is not a broker, not a fund manager, and not an investment advisor. We cannot answer questions about trading strategy or give investment advice.